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Our MOMENT Japantown Store will be open on Dec. 23 for special holiday hours (11 am to 5 pm). All shipping orders placed between Dec. 22 and Dec. 26 will not be shipped until Dec. 27. Click to view holiday store hours.
Our MOMENT Japantown Store will be open on Dec. 23 for special holiday hours (11 am to 5 pm). All shipping orders placed between Dec. 22 and Dec. 26 will not be shipped until Dec. 27. Click to view holiday store hours.

Pick Up Your Order

You are now able to pick up your order from our brand new storefront in Japantown San Jose. This is the only pick-up location available right now.

Located at 208 Jackson Street, San José, CA 95112

Hours of Operation

  • MON & TUE: Closed
  • WED: 12 PM to 3PM and 3:30 PM to 5 PM
  • THU: 12 PM to 3 PM and 3:30 PM to 6 PM
  • FRI: 12 PM to 3 PM and 3:30 PM to 7 PM
  • SAT: 12 PM to 3 PM and 3:30 PM to 7 PM
  • SUN: 12 PM to 3 PM and 3:30 PM 5 PM

    How to Pickup Your Online Order

    1. Select Pick-Up Location. When you are on the Check-out page, you will see your the Local Pick-up option. Please select this if you'd like to pick up your order. Picking up your order comes at no extra cost.
    2. View Order Confirmation Email. Once you've completed your purchase, you will receive an email confirmation of your order. 
    3. Ready to Pick-up. Most orders will be ready to pick up the following day starting at 12 PM. This means if you make an order on Wednesday at 11:59 PM, your order will be ready for pick-up starting on Thursday at 12 PM. However we still recommend waiting to receive the "Order Ready to Pick Up" email notification prior to visiting the store to pick up your order. We will hold your order for you so feel free to come by whenever you’d like so long as the we're open (see schedule above)! To pick up your order, all you need to do is show your ID (so long as it matches the name on the Order) or show the Order Confirmation email to the staff at the pick-up location. 

    Any questions or comments or changes for your order can be communicated to us via our chat feature here at sanjosemade.com or via email at info@sanjosemade.com. 

    Thank you for shopping and supporting San José Made and its community of creative small businesses!